The particular short answer is “No, on the phone to get a refund on this type of credit card you purchased. ”
I did a study of department story policies and found that every one of them has the exact same policy regarding these cards.
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There could be differences in the way they allow you to return items that were purchased with a gift credit card. Normally the big box stores will allow you to exchange items. They are all very cooperative on that score because the competitors requires it of them.
Here is an actual policy for a store whose title I deleted:
“gift cards are not refundable, and there are no exclusions to this policy. gift card receivers may transfer their gift cards balance to another recipient. in order to do so , a written request must be sent to (this store) specifying: name, reason behind transfer, and amount. transfers are final. gift cards are legitimate for 1 year from date of purchase. simply no extensions will be granted”
In another case, a person tried to use this credit card to buy an item that she received a 10% discount coupon to get. She was told she could not use both the card and the voucher. That is very strange, I think.
Therefore , I have a better plan. Send them a nice looking check from your financial institution. It is the right size and color, is it not?
If you are the recipient of a card and you don’t require anything from that store, make use of the gift card to buy something you are able to sell at an online auction. At least you will get something for your efforts.